CSI - Center for Service Innovation
CSI is a coordinated effort by the Norwegian School of Economics (NHH) to focus on the innovation challenges facing the service sector.
CSI is one of the 38 Norwegian Centers for Researched-based innovation, Sentre for forskningsdrevet innovasjon (SFI), funded by the Research Council of Norway (RCN). The total CSI budget is 164 million NOK over 8 years, with 80 million of these granted by RCN.
The Norwegian School of Economics (NHH) is the host and administratively institution for the center, in collaboration with its contract research unit, Centre for applied research at NHH (SNF). The additional research partners are SINTEF and Oslo School of Architecture and Design (AHO).
Two international institutions participate as cooperating partners: Karlstad University (KAU) and Copenhagen Business School (CBS). Four of the Norwegian business partners involved in the center; Telenor, Posten, EVRY and NorgesGruppen, are all leading communication, financial, and logistics service providing partners in Norway, with international expansion through service innovation as a strategic priority.
BEKK, inFuture, Induct and LiveWork participate as business knowledge partners specializing in innovation process management and ICT-supported service innovation. Virke, Abelia and Design and Architecture Norway participate as bridging partners.
Helleveien 30, 5045 Bergen, Norway
Innovation has received increased attention as a necessary precondition for a competitive work life and high quality in public services. There is a need for more knowledge about innovation processes in organizations, in society, how to manage such… Norway